“Please accept our heartfelt thanks for the exceptional service you and Matthew provided.
The family were touched by the high standard of personal care and attention and it truly meant so much.  The personal touch is so important and you provided exactly that.
The Order of Service booklets were so professional and overall organisation perfect.
Both the Chapel and Crem services were conducted exactly how we and Mam wanted. Both provided the send off she deserved. It really was a special day for a special person.
On behalf of the family, a genuine and sincere thank you.
Mark”

Dear Matthew and all at Sims and Jones,
Just a short note from our family to express our gratitude for helping us through a very difficult time.
The death of a loved one is the most painful event, but after contacting your company, it became so much easier, you listened to all our ideas over the funeral with such patience, compassion and understanding, assisting us with suggestions and options. We were grateful for you co-ordinating ever aspect of the service. It was a dignified caring and thoughtful day from start to finish and we will be forever grateful.
Yours gratefully,
The White family.

Dear Sims & Jones Independent Funeral Directors,
I would like to take this opportunity to thank you most sincerely for the way you handled the funeral arrangements for my mother in law.
The whole process from initial contact to the internment was conducted with the utmost professionalism but also with that personal touch that is so important at these difficult times. The attention to detail and your expert knowledge made us feel confident and at ease knowing that the funeral would be conducted as we had requested. The work you did behind the scenes eased the burden on my wife so that she could concentrate on grieving for her mother rather than worrying about the funeral. and other associated matters.
Please pass on my special thanks to Gareth and Matthew who made us feel that nothing was too much trouble.
Many Thanks,
Steve Richards

“Dear Gareth and Matthew,
I would like to thank both of you on behalf of myself, my sister Bev and brother Steve for arranging our dad’s funeral. From the time that you arrived on that awful night on 29th February to the day of the funeral on 21st March, you have been supportive, respectful and helped us through a very difficult time.
This is your business I know, and it’s what you do but you made everything seem very personal to us and our dad, and arranging for Kevin John’s to conduct the service meant that dad was in very good hands.
We hope that we can share a bottle of wine with you in the not too distant future in happier times!
Thanks once again,
Kindest Regards,
Beverly, Steve and Louise”

“At the end of April 2015 I lost my beloved wife, Marion, who did not survive a heart operation at Morriston Hospital.

After 65 years of blissful marriage, the loss was almost unbearable and were it not for the support of my children, and the undertakers I had chosen to help me, I do not know how I would have managed.

Sims & Jones Undertakers of Bonymaen, came to my immediate aid, professionally, and with great understanding, undertook everything that had to be done to ensure my beloveds Cremation and the arrangements of her memorial stone, at the crematorium, all at a very reasonable cost.

I would not hesitate to recommend this company to anyone in need of funereal services which can be provided in English or Welsh.”

Dr. I. J. S. – Mayals, Swansea

“I have recently experienced a difficult time following the passing of my Dad and more recently my Mum. On both occasions, Sims and Jones Funeral Directors were very helpful and supportive. They made such a difficult time a little easier, and went out of their way to ensue everything was as the family wanted. I would recommend Sims and Jones as an honest and compassionate company. Thank you all very much”

Jonathan Roberts – Fforestfach.