Company Terms and Complaints Procedure
We are committed to providing a professional, transparent, and compassionate service at all times. To ensure clarity and understanding, we have made our Terms and Conditions and Complaints Procedure available for you to download below. These documents outline our services, responsibilities, and your rights as a client. Should you have any questions or concerns, we encourage you to contact us directly.
Download a pdf of Sims and Jones Terms and Conditions
Download a pdf of Sims and Jones Complaints Procedure
